Contact Us

Contact us

Leave it to us from the first message

Tell us what is on your mind and we take care of the rest: understand, diagnose, propose, deliver. We do not expect you to know the solution — only to describe the problem.

A reply within one business day — and no sales calls

Optional — speeds things up if your request is urgent
If it is live — we look at it before replying
A reply within one business day — no sales calls.

What can you ask us for?

A free diagnostic session

We assess your store technically and commercially, answer your questions plainly, and leave you with priorities ranked by impact — with no commitment on your side, and the list is yours to keep even if you do not continue with us.

A custom plan

If none of the standard plans fits the size or nature of your business, we design one to your measure with the services you actually need — no more and no less.

A specific project

Replatforming, payment gateway integration, e-invoicing configuration, or repairing broken tracking — each can be contracted on its own with a clear scope and price.

What happens after your message?

  1. 01

    Diagnose

    An assessment session that reads your store as it is: platform, performance, purchase path, integrations, marketing channels. We leave with priorities ranked by impact, not impression.

  2. 02

    Establish

    We set the base: hosting, protection and certificates, clean data, payment-gateway integration, and e-invoicing configured to ZATCA requirements.

  3. 03

    Integrate & automate

    We connect the store to inventory, shipping, accounting and ads through APIs and webhooks, moving repetitive tasks from a person to a workflow that runs itself.

  4. 04

    Measure

    We build a trustworthy measurement layer: server-side tracking, well-defined commerce events, and one dashboard readable in a minute.

  5. 05

    Grow

    Campaigns, content and SEO driven by the same dashboard — we scale what wins and stop what drains.

  6. 06

    Sustain

    Monitoring, updates, backups and a recurring review. A monthly subscription means someone stays accountable for your store after launch.

Our commitment on response

These are not general promises; they are the times written into our Service Level Agreement, and we hold ourselves to them:

Within one business day

We acknowledge your message and name the person responsible for it.

Within three business days

We send clarifying questions or propose a time for the diagnostic session.

After the session

A written summary of priorities, scope and timeline before any financial commitment.

Complaints and statutory requests

If you do not reach a satisfactory resolution with us, you may refer the matter to the Ministry of Commerce via its app or the unified number 1900, and to the Saudi Data & AI Authority (SDAIA) in respect of personal data.

Entity details

Registered legal name
DataWork Company
Legal form
Limited Liability Company
Unified national number
7054675868
Register status
Active
Head office
Riyadh, Kingdom of Saudi Arabia
Official email
support@ezhalha.store

These details match the commercial registration certificate issued by the Ministry of Commerce and can be verified there using the unified national number.

Before you write to us

Yes, the first session is free and carries no commitment. What comes out of it — the priority list ranked by impact — is yours to keep even if you do not continue with us

Yes, and it is in fact the easier case: building correctly from the start is cheaper and faster than correcting an existing build

It depends on the platform, catalogue size and content readiness. We give you a written timeline after the diagnostic session, not a verbal estimate

Yes, provided responsibilities are divided clearly in writing. Overlapping permissions without clear boundaries is the single biggest cause of faults whose origin is hard to trace

It is used solely to answer your request, never for marketing without separate consent, and it is neither sold nor shared with third parties for commercial purposes. Details are in the Privacy Policy

We do not open with a call. We reply in writing first, and only call if you ask us to or the incident is critical

Write us two lines and we take care of the rest

We read every message, and we reply to every message.

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